TERMS & CONDITIONS

 

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use and access this website. The Hair Angels website is provided solely for your personal, non-commercial use. You may not use this website for any commercial purpose.

 

The www.hairangels.co.uk website is operated by Unwind. The trading address is as follows:

 

Unwind,
2a Saville St West,
North Sheilds,
Tyne and Wear,
NE29 6QU

 

Ordering from Hair Angels

 

When you place an order with Hair Angels, at the checkout process you will be able to check your order and correct any errors. We will send you an order confirmation detailing the products you have ordered.

 

The acceptance of an order takes place when the store dispatches the order. They will send you a dispatch confirmation by email. When the store dispatches the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

 

We may refuse to accept your order

 

a) where goods are not available
b) where we can not obtain authorisation for your payment
c) if there has been a pricing or product description error
d) if you do not meet any eligibility criteria set out in our terms and conditions
e) misuse of discount codes

 

Acceptance of your Order

 

The display of any item on our website is not an offer to sell and Hair Angels shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified.

 

If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority.

 

Pricing

 

All prices include VAT (where applicable) at the current rates. We reserve the right to express the price exclusive of VAT.

 

Where we charge separately for packing, carriage and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on this website.

 

Payment

 

Payment can be made securely online by Visa, Master Card, Amex, Diners or Switch credit/debit cards. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. For first time online customers, we may request that shipping be to the card billing address only.

 

By submitting an order to us through our website you represent and warrant that the payment details provided on your order are valid and correct and that when your order is accepted and processed by us, payment will be made in full.

 

If the billing details for your order are the same as your delivery address details, by placing an order on the website you confirm that you are the person referred to in the delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the billing details.

 

The Website

 

Given the unpredictability of technology and the online environment, Hair Angels make no promise that our website will be uninterrupted or entirely error free, or free of viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

 

The content of our website is presented, "as is", and we do not guarantee its accuracy, whether explicit or implied. We reserve the right to amend errors, make changes to our website and withdraw any part of our site or to update product information at any time if we consider it necessary.

 

Liability and Indemnity

 

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website.

 

You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.

 

Jurisdiction

 

This website is controlled and operated by Unwind in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by English law.

 

Copyright Statement

 

This website is owned and operated by Unwind, North Shields, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Unwind and authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Unwind.

 

Unwind is proud to feature many distinguished fashion and home ware designers throughout our website. Please be aware that each of various trademarks, product names, company names, fashion, accessories, home ware etc. represented on the Hair Angels website are the property of their individual owner-companies.

 

General

 

We may change or modify these terms and conditions at any time, and your continued use of this site following such change shall signify your agreement to be bound by the modified terms of conditions. Please read the terms and conditions and check back often. If you do not agree to any change to the terms and conditions, then you must immediately stop using the website.

 

Privacy Policy

 

We don't retain any credit or debit card details.

 

Delivery

 

We ship with Royal Mail and Parcel Force. We normally dispatch within 24 hours. Expected delivery time is 2-3 days.

 

Effective 10th October 2008